Privacy policy

1. Introduction

Welcome to Lightweight Running! We are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information when you visit our website or make a purchase.

2. Information We Collect

When you visit our store or place an order, we collect:

  • Contact information (name, email address, phone number)
  • Shipping and billing address
  • Payment information (processed securely through Shopify Payments and/or PayPal)
  • Order history and preferences
  • Device and browser information collected automatically through cookies

3. How We Use Your Information

We use your information to:

  • Fulfill and ship your orders
  • Process payments securely
  • Communicate with you about orders, shipping updates, and customer service inquiries
  • Send promotional emails (only with your consent, and you may unsubscribe at any time)
  • Improve our website and customer experience
  • Prevent fraud and ensure security

4. Cookies

Our website uses cookies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookie settings through your browser preferences.

5. Information Sharing

We do not sell or rent your personal information to third parties. We share your information only with trusted service providers necessary to operate our business:

  • Shopify (e-commerce platform and payment processing)
  • Shipping carriers (USPS and others, to deliver your orders)
  • Email marketing services (if applicable)

These providers are contractually obligated to protect your information and use it only for the services they provide to us.

6. International Data Transfers

If you are located outside the United States, please be aware that your information will be transferred to and processed in the United States, where our business operates. By placing an order, you consent to this transfer.

7. Data Retention

We retain your order information for our records and to provide customer service. If you would like us to delete your personal information, please contact us at the email below.

8. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications at any time

To exercise these rights, contact us at contact@lightweightrunning.com.

9. Data Security

We take reasonable measures to protect your information from unauthorized access, loss, or alteration. Our store is hosted on Shopify, which employs industry-standard security measures including SSL encryption.

10. Children's Privacy

Our store is not intended for children under 13, and we do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.

12. Contact Us

For questions or concerns about our privacy practices, please contact us at contact@lightweightrunning.com.

13. Consent

By using our store and placing an order, you consent to our collection, use, and sharing of your personal information as described in this policy.